Moodle Online Learning Information

LTSP uses “Moodle” as a Course Management System.  All courses with the exception of Field Education, Private Music Lessons, and Individual Study have a Moodle course associated with them.  The decision to use this Moodle course and make it available to students lies with the instructor.  Students will be automatically enrolled in the appropriate Moodle course prior to the start of classes based on information in the registrar’s database (Empower).  This database will be monitored daily during the drop/add period and students will be added or removed from classes as they appear in Empower.

 Students will use their LTSP email username and password as their Moodle ID.  For new students this Moodle ID will normally become active the day following the assignment of your LTSP email address. 

 Questions concerning your Moodle ID and Password and other technical problems with Moodle should be directed to helpdesk@ltsp.eduQuestions concerning the availability of the course and course content should be directed to the instructor.

  The following information is provided as a welcome to the online resources for your course.  Please take a moment to read this message.  It contains information you will need to logon to the course site and navigate your course.  Save this message for future reference.  You will find a copy in Word format in the General Documents area of the course, along with other hints for working online.

  Your site uses the Moodle courseware platform, and your online work will take place in the Moodle environment

  To start your work, connect to the Internet using your Web browser (Internet Explorer, Firefox, Netscape Navigator, AOL,Chrome, Safari, etc).  You can access your course from any computer, Windows, Macintosh or Linux, that has an Internet connection and a browser.  To access the server, you need to have your browser set to accept Cookies, and to have a browser that can handle Javascript.  See the end of this message for more technical information.

  Connect your computer to the Internet, and once on line, enter the following URL:

  http://moodle.ltsp.edu/login   (no www)

  This will connect you to the server and present you with the Moodle login page.  You may wish to bookmark this page (in Firefox) or add the page to your Favorites (in Internet Explorer).  Enter your USERNAME and PASSWORD.  (The login is the same as your LTSP email login username and password.)

 This will take you to the Moodle Welcome page.  From here you can access your courses. 

 You can enter your course by clicking on the category link corresponding to the semester under My Courses on your Moodle welcome page.  If you do not find a link to your course here, please insure the instructor has the course available to students.  If the course is available to students, then insure you are registered for the course using Henry then contact helpdesk@ltsp.edu  – see below. 

 If you need assistance:

  Use the “Contact the Help Desk” link under the General Documents section of your course to request assistance.

  User assistance is available through the LTSP Help Desk.  If you are not in Moodle, go to the LTSP Home Page (www.Ltsp.edu) and click on the Information Systems link in the “Quad” under Resources, either log in to the help desk database or click the helpdesk email address, indicate that you need help with Moodle, be specific in documenting the problem and quote any error statements you may be getting and Submit to the Help Desk.  If you are logged into the course Moodle site, you can submit a request by clicking the “Contact the Help Desk” link under the General Documents section of your course.  Please include:  your computer’s operating system (for instance, Windows 7), how you access the Internet (dialup through AOL, corporate network, etc.), the browser you were using, including version (such as Internet Explorer 9), and any error messages you may receive.  Please do not contact your professor for technical assistance.

  Technical Notes

 BrowsersFor Windows users, we recommend Google Chrome, Firefox version 10 (or above), or Internet Explorer 8 (or above) or; for Macintosh OS-X users, we recommend Netscape 7 or above, Firefox version 10 or above or SafariWe highly recommend Firefox, which can be downloaded free from: http://www.mozilla.org 

 Browser SettingsYour browser must be set to accept CookiesIn Firefox, you’ll find this setting under Tools/Options – click on Privacy tab, cookie control is near the middle of the page .  In Internet Explorer, settings are under Tools/Internet Options – click the Security tab and set your security to Medium or click the Custom Level button and under Cookies choose to Enable cookies.  You will also need to enable Java follow the instructions for your browser, and choose to Enable Javascript.

 AOL Users:  You can access Moodle through AOL.  Change your browser settings as above, using the Internet Explorer instructions.  If you have trouble, connect to AOL, minimize the AOL browser and start an new browser, changing your browser settings as above. 

  Time Out warning!  AOL and some other Internet providers may TIME OUT during your online session.  You can avoid this problem by starting an AOL chat session, then minimize the session.  This will continue communicating with the AOL server as you work online.

  Be sure always to save your work frequently, even when working offline. 

  The Technology Support Team, The Lutheran Theological Seminary at Philadelphia